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30 DAY MONEY BACK GUARANTEEFREE LIFETIME TECHNICAL SUPPORTNATIONWIDE INSTALLATION

Return Policy

30-day Money-Back Guarantee:
All purchases from 420 Suveillance can be returned for a full refund within 30 days if they meet the following criteria. They must be in new condition. (No scratches or wear and tear). They must be sent back will all original packaging materials. Shipping charges are non-refundable. Buyer pays return shipping and handling. Windows 7 license installed on Servers is non- refundable. Up to a 25% restock fee will be charged if the returned item does not meet the above criteria. Open software is non-refundable.

Lifetime Technical Support:
All customers are entitled to free technical support on all products for the lifetime they own it. To obtain an RMA you must call our technical support department first.

Warranty:
Three Year Warranty on Server & One Year on Cameras from the invoice date of purchase. During this time we will replace or repair any part that is broken. If the broken piece of hardware is no longer available we can substitute it for a comparable item or the buyer can pay a fee to upgrade the item. This warranty covers only hardware problems. All software issues that can't be resolved though our tech support will be charged a fee if sent back for service.

Packing and Shipping Terms:
Bidder pays for Packing and insured shipping through FedEx Ground, FedEx Express or DHL Express All International Orders please email us for shipping cost before purchasing. Most shipments will be sent within 1-2 business days of receiving order. Most servers will take 2-4 business days before shipment. If the server needs to be sent sooner please email or call us and let us know.